BEGIN:VCALENDAR
VERSION:2.0
PRODID:-//Jamao//Events//EN
CALSCALE:GREGORIAN
METHOD:PUBLISH
BEGIN:VEVENT
UID:the-zero-repetition-experience-making-ai-humans-and-channels@jamao.in
SEQUENCE:0
DTSTAMP:20261102T124705Z
DTSTART:20261119T130000Z
DTEND:20261119T160000Z
SUMMARY:The Zero-Repetition Experience: Making AI\, Humans and Channels W
 ork as One
DESCRIPTION:An invitation-only dinner roundtable for 20 senior IT and CX 
 leaders in Bengaluru. Enterprises are investing in AI\, digital touchpoi
 nts and modern contact centres. Yet customer interactions still feel dis
 connected: AI can't act on previous interactions\, agents lack the conte
 xt to continue\, and customers are left repeating themselves. 40% of sup
 port calls are spent identifying the customer and understanding why they
 're calling. For IT leaders\, this is a question of fragmented systems\,
  integration and orchestrating AI. For CX leaders\, it's continuity\, cu
 stomer effort and resolution. Both point to the same problem: context co
 ntinuity. The next frontier isn't more channels or more AI. It's making 
 every interaction part of one connected journey. Who should attend IT\, 
 Digital transformation and…\n\nhttps://jamao.in/e/the-zero-repetition-ex
 perience-making-ai-humans-and-channels
LOCATION:Bengaluru\, India\, Bengaluru\, Karnataka\, Bengaluru
URL:https://jamao.in/e/the-zero-repetition-experience-making-ai-humans-an
 d-channels
STATUS:CONFIRMED
ORGANIZER;CN=Jamao Curator:mailto:curator@jamao.in
BEGIN:VALARM
ACTION:DISPLAY
TRIGGER:-PT24H
DESCRIPTION:Tomorrow: The Zero-Repetition Experience: Making AI\, Humans 
 and Channels Work as One
END:VALARM
BEGIN:VALARM
ACTION:DISPLAY
TRIGGER:-PT2H
DESCRIPTION:Starting in 2 hours: The Zero-Repetition Experience: Making A
 I\, Humans and Channels Work as One
END:VALARM
END:VEVENT
END:VCALENDAR